About delivery
Freight and delivery process
- Free shipping across Hong Kong for purchases over HKD$500
- For orders less than HKD $500, the shipping fee charged for each order is as follows:
Smart cabinet/SF service center/SF door-to-door delivery: $30
- Free shipping across Macao for purchases over MOP $600
- For orders less than MOP $600, the shipping fee charged for each order is as follows:
Smart cabinet/SF service center/SF door-to-door delivery: $40
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Estimated delivery time:
SF Express: 1-2 working days
Home appliance delivery: 2-4 working days
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Delivery methods:
SF Express/SF Smart Cabinet: Most orders will be shipped via SF Express. Customers can choose door-to-door delivery, or pick up the items at the SF Express station . Customers can also choose to pick up the items at our company. The company has a small amount of inventory, and customers can go directly to the company for business. Place to buy================================================
**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.
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Expected shipping time:
Situation 1: The warehouse has goods in stock:
After payment is completed on the website, we will arrange for the order to be shipped within 6 working hours, or in the morning of the next working day (depending on different products).
Situation 2: There is no stock in the warehouse, but the supplier has stock:
Orders will be shipped within 2 working days. If you choose in-store pickup or face-to-face delivery, please wait until you receive the WHATSAPP prompt message before picking up in the store.
There is no stock in the warehouse or supplier, so reservation is required:
Orders will be shipped within 7-14 working days. If the customer requests cancellation during the booking period and the order has not been shipped, our store will arrange a full refund, otherwise a $50 administrative fee will be charged.